Blog

April 22, 2020 Customer Relationship Management, CRM By George Fahouris

5 Tips for Successfully Implementing a CRM System

A Customer Relationship Management (CRM) system is an incredible way to organize all of your customer data in one place, helping your company develop a customer-centric business philosophy. A CRM drastically improves the customer experience by personalizing your engagements with clients, building loyal fans of your brand, and transforming how your[…]

October 1, 2019 Customer Experience By George Fahouris

Why Customer Experience is Important

For decades, the relationship between consumers and brands did not change much. Consumers were loyal to brands they liked and trusted, sticking with established brands through thick and thin. Even if a consumer was interested in switching to a new competitor, there was an alarming lack of documented reasons or evidence to prompt a switch.

October 1, 2019 Customer Reviews, Customer Experience By George Fahouris

How Customer Experience Can Affect Customer Reviews

Online reputation reviews have to be a part of every brand’s marketing strategy. Customer reviews are an outstanding way to gain new customers, especially as the digitization of business has made accessing an endless supply of reviews possible with the click of a button. Convincing customers to take time out of their busy day to write a positive[…]

September 30, 2019 Customer Relationship Management, CRM, Customer Experience By George Fahouris

Do I need a CRM?

In the digital age of sales, marketing, and customer service, information is oftentimes the key to success. Having easy access to comprehensive data and information about your customers and potential leads is an absolutely vital component to remaining competitive. It is this unquenchable thirst for data that makes a centralized Customer[…]

September 24, 2019 Customer Reviews, Conversion Factors By George Fahouris

Top 6 Trust Factors That Help Conversions

In order for any business to succeed, they need to first earn the customer’s trust. If a potential customer stumbles upon your website, the last thing you want is for them to feel as if the site and your business is not reliable or trustworthy. However, it can be difficult to build that kind of trust without meeting the customer in person. It is[…]

July 24, 2019 SEO, Water Damage Restoration, Local SEO, Local Search By George Fahouris

Top 5 Local SEO Tips for Water Damage Restoration Companies -DigiGriot

In this article we will discuss the top 5 tips to help any water damage restoration company to rank locally.

December 31, 2018 SEO, Local SEO, Local Search By Diana Contreras

5 Key Focuses of A Successful Local SEO Strategy

Search engine optimization (SEO) is an important element of building your online presence, but for businesses that are only serving their local areas global SEO does not convert visitors to customers as much as being found locally. How do you build up a local presence? The answer is building a local SEO strategy.